CURRENT OPENINGS
Here we Grow Again!
We are a modern and welcoming dental office in Thornhill, looking for an individual with a passion for building strong patient relationships, great work ethics, communication skills and punctuality.
Our ideal candidate is a confident, passionate, strong communicator that is well-organized, can multi-task and is skilled to handle all aspec
We are a modern and welcoming dental office in Thornhill, looking for an individual with a passion for building strong patient relationships, great work ethics, communication skills and punctuality.
Our ideal candidate is a confident, passionate, strong communicator that is well-organized, can multi-task and is skilled to handle all aspects of dental office challenges. The candidate should have a good comprehension of dental procedures, be a team player, have specific attention to detail, be highly patient/customer service focused, and have the flexibility to accommodate the schedule and patients.
Your role will be vitally important to helping our practice running smoothly & enable our clinical team to maintain the highest level of dental care providing to our valued patients. A minimum of 5 years of dental office experience is required.
Duties and Responsibilities
- Act as the first point of contact to patients, welcoming and hosting in-person, over the telephone, and through email
- Schedule patient appointments, confirm upcoming appointments and recalls
- Fill in cancellations and no-shows
- Maintain and manage patient records in compliance with privacy regulations
- Collect payments/co-payments from patients at the time of treatment
- Inform patients of financial treatment plan options
- Maintain a professional reception area, sanitization of all high touch surfaces, barriers, masks and gloves as needed
- Manage the day-to-day finances by reviewing and processing accounts payable and receivable
- Manage staffing schedule to ensure appropriate coverage for treatment rooms and front desk.
- Other duties as assigned
Salary
$24 - $26 per hour depending on experience
- Work with a supportive, passionate and fun team
- Full-time permanent position
- The start date is ASAP
- Bonuses depending on performance
Experience
- 5 years of receptionist experience in the Dental industry
- Experience with Open Dental and Safecom is considered an asset
- Excellent interpersonal and communication skills, written and verbal, making patients feel comfortable and at ease.
Benefits
- Dental care
- Flexible schedule
- On-site parking
- Paid time off
- Career advancement opportunities
COVID-19 considerations
We have a full COVID protocol in effect. Everyone is required to wear a mask when attending our office